Terms & conditions

The following Terms of Service, Privacy Policy, and User Policy set out the legal framework governing your access to and use of the iEnergy platform. By using our services, you acknowledge and agree to comply with these terms and policies.

Terms of service

Welcome to iEnergy, an advanced platform for energy market simulation, forecasting, and data modelling.

By accessing or using our services, including our website and software tools, you agree to the following Terms of Service.

1. Use of Service

You may use the iEnergy platform only for lawful purposes and in accordance with these terms. You are responsible for ensuring your use complies with all applicable laws and regulations.

2. Account Access

Access to the platform may require a registered account. You agree to provide accurate information and maintain the confidentiality of your login credentials.

3. Intellectual Property

All content, software, and technology on the iEnergy platform are the intellectual property of iEnergy or its licensors. You may not reproduce, distribute, or reverse-engineer any part of our services without permission.

4. Data Use

You retain ownership of your data. By using our service, you grant iEnergy the right to process and analyse data solely to provide and improve the service.

5. Limitation of Liability

iEnergy is not liable for any indirect or consequential loss arising from the use or inability to use the service, including errors in forecasts or market simulations.

6. Modifications

We may update these Terms of Service at any time. Continued use after changes implies acceptance of the updated terms.

Privacy policy

iEnergy is committed to protecting your privacy and handling your personal data with care.

1. Information We Collect

We may collect:

  • Your name, email, and company info when you register or contact us.
  • Usage data, logs, and simulation inputs when you interact with the platform.
  • Cookies or other tracking technologies for performance optimisation.

2. How We Use Your Data

We use collected data to:

  • Provide and improve our services
  • Communicate with you about updates, demos, or support
  • Ensure platform security and compliance

3. Data Sharing

We do not sell your data. We may share data with:

  • Cloud service providers (for hosting and processing)
  • Legal authorities when required by law

4. Your Rights

You may:

  • Request access to your data
  • Ask us to correct or delete it
  • Withdraw consent at any time

5. Data Security

We implement appropriate security measures including encryption, access control, and regular audits.

User policy

To ensure safe and productive use of iEnergy, users must follow these guidelines.

1. Acceptable Use

  • Use the platform only for energy modelling, forecasting, and market analysis.
  • Avoid introducing malicious code or engaging in activities that disrupt the service.

2. Prohibited Actions

  • Sharing login credentials with unauthorised parties
  • Using the platform for illegal or unauthorised energy market activity
  • Misrepresenting data, results, or platform capabilities

3. Fair Usage

  • iEnergy reserves the right to limit access or usage in cases of misuse, excessive API calls, or activities that degrade performance for others.

4. Account Suspension

We may suspend or terminate access if a user:

  • Violates any of the above policies
  • Is involved in fraudulent activity
  • Poses a security or legal risk

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